Privacy Policy

1. Introduction

Welcome to Bizaek. Your privacy is very important to us, and we are fully committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the data you provide when using our platform. Bizaek offers a wide range of services, including connecting professionals such as Accountants, Realtors, Insurance Agents, and Priests (legal experts), and our services are available in the U.S. and Canada. By accessing or using our services, you agree to this privacy policy. If you disagree, please do not use our website or services.

2. Information We Collect

We collect different types of information to provide and improve our services effectively. These include:

  • Personal Information: When you create an account or use our services, we collect personal data such as your name, email address, phone number, professional category (Accountant, Realtor, etc.), and any information you include in your profile. We also collect payment information through our payment processor, Stripe. Your payment card details are stored and processed securely by Stripe, not by us.
  • Usage Data: We collect information on how our services are accessed and used, such as your IP address, browser type, device information, and usage statistics. This helps us analyze how our platform is being used and improve the user experience.
  • Payment Information: All payment transactions on Bizaek are processed securely through Stripe. We do not store your payment card details, and Stripe ensures compliance with industry standards, including Payment Card Industry Data Security Standards (PCI DSS).

3. How We Use Your Information

We use the information we collect for several purposes to ensure that we provide the best possible service to you:

  • To Provide and Maintain Our Service: We use the collected information to operate and maintain our platform, ensuring that services function properly and users can access professional profiles, search features, and other functionalities.
  • To Manage Your Account: We keep track of your account details, such as profile information, payment history, and service subscriptions, to ensure your user experience is seamless.
  • Payment Processing: Your payment information is processed securely via Stripe, and we adhere to strict security protocols to protect your payment data.
  • To Communicate with You: We may use your contact information to send you notifications regarding updates, changes to services, or new features that are relevant to your use of our platform.
  • For Marketing Purposes: With your explicit consent, we may use your email address to send promotional materials, newsletters, or special offers related to our services. You can opt out of these communications at any time.

4. Disclosure of Your Information

We may share your information in certain situations:

  • With Service Providers: We work with trusted third-party providers, like Stripe, to handle payment processing. These providers have access to your personal information only as needed to perform their services, and they are required to protect your data by legal standards.
  • As Required by Law: We may disclose your personal information if required by law or if we believe that such action is necessary to comply with legal obligations or to protect the rights, property, or safety of Bizaek, our users, or the public.
  • With Your Consent: If you give your explicit consent, we may share your information with third parties for specific additional services or offers.

5. Data Security

We prioritize the security of your data and use a variety of measures to protect it:

  • Encryption: We use Secure Sockets Layer (SSL) encryption to protect the transmission of sensitive information, such as payment details and login credentials, over the Internet.
  • Payment Security: Your payment information is handled securely by Stripe, which complies with PCI DSS standards. Stripe ensures that your payment card data is stored and processed securely.

Despite our efforts, no data transmission or storage system can be guaranteed to be 100% secure. While we strive to protect your information, we cannot ensure complete security, and any transmission is at your own risk.

6. Data Retention

We will retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.

7. Your Data Rights

As a user of our services, you have several rights regarding your personal data:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: If you believe that any of the information we have about you is inaccurate or incomplete, you can request corrections to your data.
  • Deletion: You have the right to request the deletion of your personal information from our systems, but please note that this may affect your ability to use some of our services.
  • Portability: You may request that we provide you with a copy of your data in a machine-readable format.
  • Withdraw Consent: If you have provided consent for us to process your personal information, you may withdraw this consent at any time.

To exercise any of these rights, please contact us at support@bizaek.com.

8. Payments and Refunds

We use Stripe as our payment gateway, and your payment information is securely processed and stored by Stripe. No payment card information is stored on Bizaek’s servers. In the event of a payment dispute, we will work to resolve the issue within seven (7) business days.

9. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children under this age. If we become aware that we have collected information from a child, we will take steps to delete the information as soon as possible.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make significant changes, we will notify you via email or by posting an updated version on our website. Please review this page regularly for any updates.

11. Contact Us

If you have any questions about this Privacy Policy, or if you want to exercise your data rights, please contact us at support@bizaek.com.

We maintain administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is completely secure. We work hard to protect your data, but we cannot guarantee its absolute security. Thank you for trusting Bizaek with your personal information. We are committed to ensuring your privacy and the security of your data as you use our platform.

12. Text Messaging Program and Consent

Bizaek’s text messaging program complies with applicable laws and industry standards (including Twilio’s Messaging Policy, the U.S. Telephone Consumer Protection Act (TCPA), and Canada’s CASL). By opting in (providing your mobile number or otherwise giving permission), you consent to receive text messages from us about real estate listings, agent services, market updates, special offers, and other related information.

  • Consent to Receive Communications: By opting in, you agree to receive promotional messages, updates, and alerts from Bizaek and its agents regarding our services, which may include: New Listing Alerts (property listings matching your interests), Agent and Service Updates (how we can assist you), Market Reports (housing trends in your area), and Exclusive Offers (special deals or partner promotions). Each message identifies Bizaek as the sender and includes an opt-out instruction (e.g., “Reply STOP to unsubscribe”).
  • Message Frequency and Charges: We will send at most four SMS messages total (one per subscribed service category) in a given period (e.g., per month). Standard message and data rates may apply from your carrier. If you subscribe to multiple services, you could receive up to one message for each service in that period.
  • Opt-Out and Cancellation: You can revoke your consent and unsubscribe at any time. Each message includes clear instructions on how to opt out (for example, replying “STOP” to cancel). If you text “STOP,” we will promptly discontinue sending you promotional messages (you may still receive a final administrative confirmation). After opting out, no further marketing messages will be sent unless you opt in again.
  • Consent Not Required for Service: Your consent to receive text messages is voluntary and not a condition of any purchase or use of Bizaek’s services. You are not required to agree to receive marketing texts as a precondition for buying a home or using our platform, consistent with TCPA rules.
  • Record of Consent: We maintain records of opt-in consent (including date and method) as required by law and industry best practices. We retain these records for as long as necessary to demonstrate compliance.

For more information, please see our Privacy Policy and Terms of Service. These documents explain our data practices in detail and how you can contact us.

13. Types of Messages You May Receive

If you opt in to receive SMS communications, Bizaek may send informational, service-related, or promotional messages relevant to your use of the platform. All messages will include clear opt-out instructions (“Reply STOP to opt out”).

  • Professional Outreach Messages: These messages may inform professionals about new features, directory opportunities, or optional promotional programs. Messaging content may vary based on professional category or language preference.
  • Language and Profession Customization: Messages may be tailored based on language preferences or professional categories to ensure relevance and inclusivity for different user groups.
  • Examples (For Transparency): Sample messages you may receive include: “Hi [Name], Bizaek is launching an inclusive [Languages]-speaking [Professionals] directory to help connect [Languages]-speaking clients. Join at Bizaek.com—limited-time free listing. Reply STOP to opt out.” Example: “Hi Sony, Bizaek is launching an inclusive Arabic-speaking Realtors directory to connect Arabic-speaking clients. Join at Bizaek.com—limited-time free listing. Reply STOP to opt out.”